Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At Dragon House, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only—not as a way to earn money or solve financial problems. If you choose to play, please do so within your means and always gamble responsibly.

Age Verification

You must be 18 years of age or older to access and play on online gaming platforms in New Zealand. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, you must not use this website or engage in any form of gambling.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Gambling more frequently or for longer periods than intended
• Chasing losses by gambling with more money to recover previous losses
• Hiding gambling activities from family, friends, or partners
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Experiencing anxiety, depression, or mood changes related to gambling
• Failed attempts to reduce or stop gambling
• Gambling to escape problems or negative feelings
• Loss of interest in hobbies and activities you once enjoyed
• Feeling restless or irritable when unable to gamble

Self-Help Tools

Most responsible gaming platforms offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Cap the maximum amount you're willing to lose in a session or time frame
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
• Time-Out: Take a mandatory break from gaming for a set period (hours, days, or weeks)
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms

We encourage you to use these tools as part of your responsible gaming strategy.

Support Organizations & Resources

If you need help with problem gambling, the following organisations provide free, confidential support:

New Zealand

• Gambling Helpline NZ – Free phone support: 0800 654 655
• Problem Gambling Foundation – www.pgf.nz

International Resources

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK Self-Exclusion) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

Need Help?

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support—problem gambling is a treatable condition, and help is available 24/7 through the services listed above.

Contact the Gambling Helpline NZ on 0800 654 655 for confidential, free support whenever you need it.